Starting with a building survey
- On a first visit we find and photograph the main shut-off, riser valves, cleanouts, backflow devices and water heaters, and note their condition. The result is a simple map you can hand to staff, so a leak at night is met with a closed valve instead of a search.
Planned work instead of emergencies
- Most commercial and rental plumbing emergencies are predictable: kitchen stacks that block every winter, water heaters past their expected life, valves that have not moved in years. We suggest a schedule for jetting, valve exercising and tank checks, priced up front so it can go into the budget.
- Ontario rental rules give landlords duties around repairs and vital services, including hot water. Check the current requirements, but in practice it means water heater failures and no-water calls need a fast response, and we prioritise them.
Signs you need this
- Nobody on staff knows where the valves are
- The same unit calls about drains every few months
- Several water heaters installed in the same year
- Owners asking for maintenance records
- Tenants reporting low pressure or no hot water
Tenant calls
- When a tenant calls you with a problem, you can pass them our number or call us yourself. Either way you get a short note of what we found, what was done and what it cost.
How the job runs
- 1
Call to set up an account for your buildings.
- 2
We survey shut-offs, cleanouts and heaters.
- 3
You get a labelled map and a suggested schedule.
- 4
Planned and urgent work is booked through one number.
- 5
Every visit ends with a short written report.
For businesses: tell us your trading hours, the number of fixtures and where the cleanouts are, if you know. It lets us book the visit when it disrupts the least.
Want a second opinion on your own pipes first? Dial (365) 363-1575; the person answering holds the wrench.