Suite shut-offs and risers
- Most suites have their own shut-off valves, usually tucked behind a small closet hatch, beneath the kitchen sink or near the in-suite laundry. Many owners have never seen them. When a supply hose bursts, finding those valves in the first minute keeps the water out of the suite below. We show you exactly where yours are on any visit.
- Drain and supply risers belong to the building. If a clog sits in the shared stack, or a riser valve has failed, we report what the camera shows and work with the property manager rather than opening common elements on our own.
Compact equipment, tight access
- Condo suites use compact tank heaters, heat-pump units or fan-coil systems tied to building hot water, and the equipment is squeezed into small closets. Replacing a fill valve, a faucet cartridge or a dishwasher connection is ordinary work, but getting a new heater into a closet built around the old one takes measuring before ordering.
- Newer suites are usually plumbed in PEX from a small manifold. Crimp rings and expansion fittings are reliable, but a fitting that was not fully seated at construction can start dripping years later inside a wall.
Signs you need this
- You do not know where the suite shut-off valves are
- Stain on the ceiling from the suite above
- Kitchen sink backs up when neighbours run water
- Compact water heater leaking into a closet
- Washer hoses are original and bulging
Leaks that travel
- Water in a concrete building moves along slabs and sleeves before it shows up, so the stain in your ceiling may come from two suites over. We check your own fixtures, seals and lines first, record what is dry, and give you a clear note for the property manager if the source is elsewhere.
How the job runs
- 1
We find and test the suite shut-offs and note where they are.
- 2
Fixtures, hoses and seals inside the suite are checked for leaks.
- 3
Anything in shared risers is documented for property management.
- 4
Repairs are made inside the suite with building rules in mind.
Richmond Hill note: most houses here sit on York Region municipal water with fairly hard supply, and many basements have a floor drain tied to the sanitary lateral. Mention both on the phone; it changes what goes on the truck.
In a condo, the first job is knowing where your pipes stop and the building's begin.
Want a second opinion on your own pipes first? Dial (365) 363-1575; the person answering holds the wrench.