Measure before you buy
- The rough-in is how far the closet flange bolts sit out from the finished wall, measured to their centre. Most Richmond Hill houses use 12 inches, but some older and basement washrooms were roughed at 10 or 14 inches. Get it wrong and the bowl either hits the wall or sits with an odd gap behind it.
- We can measure on the phone with you or during a quick visit. We also check the supply line position and the floor material, since heated tile or vinyl plank can affect how the bowl sits.
Setting the toilet
- The old toilet comes out, the old wax is scraped off the flange, and the flange is checked for cracks and height. If the floor was raised with new tile, we use a flange extender or a thicker seal so the bowl seals properly. The new toilet is set on new bolts, levelled with shims if needed, and tightened evenly.
- A new quarter-turn shut-off valve and a braided supply line go in at the same time. Caulking around the base is goes on the front and sides; the back stays open, so any later seep shows itself instead of soaking the subfloor.
Signs you need this
- The toilet is cracked or stained beyond cleaning
- Constant repairs on an old tank
- You are renovating the bathroom floor
- You want a taller, more comfortable bowl
- The old toilet uses far more water than newer models
Choosing a model
- Ontario's building code calls for low-consumption toilets in new installations; 4.8 and 6-litre models are common. Over the years, rebates for efficient toilets have come and gone from towns and utilities; check the current programs with the Region before you buy. We are happy to talk through flush ratings, comfort height and skirted bowls.
- A wall-hung toilet hangs on a steel carrier inside the wall, which makes it a bigger project. If you want one, we will look at the wall framing before quoting.
How the job runs
- 1
The rough-in and supply are measured before purchase.
- 2
The old toilet is removed and the flange is inspected.
- 3
The new toilet is set level on a fresh seal with new bolts.
- 4
A new shut-off and supply are fitted and the toilet is flushed to test.
Richmond Hill note: most houses here sit on York Region municipal water with fairly hard supply, and many basements have a floor drain tied to the sanitary lateral. Mention both on the phone; it changes what goes on the truck.
Want a second opinion on your own pipes first? Dial (365) 363-1575; the person answering holds the wrench.